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CONCEPT, DESIGN & PROGRAMMINGaberjung design agency
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Knowledge-intensive value creation is becoming increasingly important. Knowledge management – the successful use of the resource knowledge – therefore becomes a success factor for companies.
The research focus on knowledge management at the IITF has the aim to evaluate, apply approaches and methods of knowledge management especially for the target group of small and medium-sized enterprises (SMEs) in pilot projects. The IITF pursues a holistic, but highly person-centered and organizational knowledge management approach, in which the human being is the center of knowledge. For supporting software solutions, the IITF can rely on the expertise of cooperation partners.
Companies are more successful when using their products
and services tailored to the needs of your customers
and create unique experiences for your customers.
Service Design provides approaches and methods to
Functionalities and forms of services systematically
from the point of view of your customers to shape them
useful and desirable for customers, but at the same time
efficient and profitable for the providers.
Roland Winkler gives a lecture on Service Design at the I-Know 2009 conference
International Service Design Network
Experience from many innovation projects shows that
Innovations in SMEs are often random and rarely the result of a systematic innovation process. On the one hand, there is a lack of methodological competence in many SMEs and, on the other hand, many methods are not geared to the specific needs of SMEs.
In particular, mastering the early stages of the innovation process – fuzzy front end – is a key success factor for the companies ability to innovate. The main aim here is to specifically promote the creativity of knowledge workers and to systematically and methodically support their creative processes.
- Product and service innovations
- Innovation structures and processes
- Systematics and techniques for creative problem solving
- Control and evaluation of innovation processes
- Factors influencing innovation systems
- Dealing with knowledge in the innovation process
- Dealing with Knowledge in the Innovation Process – Open Innovation: Integrating External Knowledge into the Innovation Process
Support programme: INTERREG V-A Austria – Hungary
Project name: Cooperation of SMEs of the wood and furniture industry in the border region Austria-Hungary in the areas of networking and innovation
The comprehensive aim of the project is strengthening the innovation-based international competitiveness of SMEs in the wood and furniture industry in the AT-HU border region. Assessing the opportunities for cross-border, operational cooperation, expanding knowledge of market conditions, transferring knowledge and developing innovative niche products, a recovery system that will ground its entry into the market, an environment that fosters innovation – all of these are areas of shared opportunity in the region. When implementing the activities, the cross-border added value is the benchmark.